Terms and conditions

For our terms and conditions for booking and use of this site, read on.

All rates are valid until February 2021, are in NZ dollars (NZ$) and include GST. Bookings are recommended.

All monies are to be paid in full before departure.

Visa or MasterCard details to secure booking.

Cancellation policies before departure:

  1. 85% refund on all cancellations made 48 hours or more in advance. (A charge of 15% is kept, for administration costs if a cancellation occurs. THIS IS REGARDLESS OF ANY COVID-19 RESTRICTIONS.)
  2. No-show on the day of departure, no refund (100% will be charged).
  3. If we have to cancel you will get a 100% refund.

Note: As we use another company for the transfers across Lake Manapouri, it is important you arrive on time. Unfortunately, the transfer boat doesn't wait for you, so please don't be late!

For information on our vessel "SEAFINN" click here.